CustomerIQ auto-categorizes client requests, contract updates, renewals, and more — drafts replies and follow-ups in your voice, and automates critical communication workflows, so your team spends less time on admin and more time delivering results, meeting SLAs, and driving revenue.
From urgent client escalations to compliance-driven updates, technology business communication isn’t generic - it’s fast-paced, complex, and tied directly to revenue. Here are the unique problems your team faces every day:
Service tickets, SLAs, and escalations all demand immediate, accurate handling to keep customers and partners satisfied.
Client, product, and project details live in multiple systems and formats — slowing response times and creating gaps in communication.
Missing a contract update or security notice can lead to costly penalties, lost clients, or damaged trust.
Fast, informed responses keep enterprise clients engaged, reduce churn, and open the door to upsell opportunities.
Generic AI writes words. CustomerIQ runs your workflows, captures your data, and grows your revenue — without you lifting a finger.
CustomerIQ learns your writing style, organizes your inbox, and works alongside you in meetings and replies to keep deals moving.
Really, all of it. CustomerIQ's AI captures data for any CRM field, from text fields to custom dropdowns across contacts, companies, and deals. Perfect data for marketing and segmentation without lifting a finger.
After each meeting you'll find a pre-drafted email, in your voice, complete with content links and action items mentioned on your call.
As client emails pour in, we draft replies so they have the answers they need, fast.
Your AI Assistant learns what drives successful client engagements and automatically extracts next steps and action items from meetings.
CustomerIQ will extract and cluster frequently asked questions, feature request, objections, and more automatically.
Generic AI can summarize conversations, but it doesn’t understand the urgency, compliance needs, and revenue impact of technology business communications. CustomerIQ is built to automate tasks, follow-ups, and data entry while respecting your industry’s specific workflows.
Yes. We integrate directly with Outlook, Gmail, and leading CRMs like Salesforce and HubSpot.
Superhuman is a unique email experience and does not have specific knowledge of your business. CustomerIQ is built right into the existing Gmail our Outlook experience and leverages organizational knowledge to write incredible drafts.
We connect directly to your inbox and CRM. When a request comes in, CustomerIQ instantly surfaces relevant client, product, and contract details so your team can respond with full context — without digging through multiple systems.
No. CustomerIQ works alongside your CRM — but removes the manual work of keeping it updated. We capture and sync data automatically so your CRM is always accurate without extra clicks.
Fyxer is built for solo users and offers generic AI email drafts. CustomerIQ is built for scaling businesses. It’s pre-trained on your workflows, grounded in facts from your knowledge base, and built on an enterprise-grade, secure platform.