Updates and improvements to CustomerIQ

November 14, 2023

AI Assistant

AI Assistant

You can now work side-by-side with an AI Assistant trained on the customer feedback and synthesis in your views.

After the AI identifies themes in your feedback, you're left to decide what to do next. Enter the AI Assistant. Now you can get summaries of the view, search specific mentions, and brainstorm with this information to do things like outline projects, craft new messaging, write user stories, and more.

To start using the AI Assistant go to any View and click "assistant."

Embedded Zaps

Now you can setup and access your zaps without leaving CustomerIQ. This makes it much easier to leverage zapier to get your feedback streaming directly to folders.

To access your Zaps go to Settings > Apps and Integrations.

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