CustomerIQ surfaces customer feature requests, pain points, issues, and more from customer feedback in Slack. Seamlessly push notes and feedback created by your team directly to your CustomerIQ workspace where it's analyzed and quantified by revenue for fast prioritization.
Before CustomerIQ, notes and customer feedback shared in Slack got lost in a sea of competing messages. Now product, marketing, and success teams have every feature, pain point, preference, and highlight intelligently organized in one place.
Never miss a request, issue, pain point, or highlight. Push messages in Slack to CustomerIQ where our AI organizes and quantifies themes in real-time.
With all your feedback in one place you can split highlights by account or contact segments, discover common themes, detect trends, or answer specific questions.
With your CRM connected we enrich every contact and account record with associated deal values and other fields. This makes it simple to quantify themes identified in Views with revenue from associated records. Put prioritization on auto-pilot and make big bets with confidence.