Gong integration

CustomerIQ | Gong integration

CustomerIQ surfaces customer feature requests, pain points, issues, and more from call transcripts in Gong. Then we surface themes and quantify by deal values so you know exactly what to prioritize and can make big bets with confidence.

Hubspot
Align

Align sales and product with the customer

Before CustomerIQ, the only way to get feedback from sales and support was to play a game of telephone. Now product, marketing, and success teams have every insight as they happen in real-time.

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Discover features
Discover feature requests and pain points hidden in sales and CS call recordings.
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Spot trends
Understand themes emerging from calls in real-time.
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Quantify with revenue
Prioritize feedback by revenue with associated deal values in your CRM.
Aggregate

Sales and CS call recordings

Get a deep understanding of exactly what's happening with prospects and customers. Stay on top of feature requests, deal blockers, potential issues with accounts, virtually anything you can think of.

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Real-time sync
Pull historical data. Then, as new call recordings are added they're synced to your workspace.
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AI highlights
AI automatically extracts feature requests, pain points, preferences and other highlights.
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Analyze
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Filter by segment, discover themes, search topics

With all your Gong call transcripts in one place you can split feedback by account or contact segments, discover common themes, detect trends, or answer specific questions. Supercharge your conversational intelligence with next-level AI.

Enrich

Quantify with revenue

With your CRM connected we enrich every contact and account record with associated deal values and other fields from your CRM. This makes it simple to quantify themes identified in Views with revenue from associated records. Put prioritization on auto-pilot and make big bets with confidence.

Enrich

Connect CustomerIQ to Gong

Connect integrations, follow our start guide, and have your team up and running in minutes.