Before CustomerIQ, the only way to make sense of trends in customer feedback is through hours of manual work. Now product, marketing, and success teams have a deep understanding of what customers need in real-time.
Connect a customer feedback channel with Zapier to get a deep understanding of what's happening with customers. Stay on top of feature requests, deal blockers, potential issues with accounts, and more.
With all your feedback in one place you can split highlights by account or contact segments, discover common themes, detect trends, or answer specific questions.
With your CRM connected we enrich every contact and account record with associated deal values and other fields. This makes it simple to quantify themes identified in Views with revenue from associated records. Put prioritization on auto-pilot and make big bets with confidence.