Views filter and group highlights by 10+ attributes including category, topic, and account tag. Then highlights are clustered by theme using powerful NLP models so you can prioritize work with data.
The AI assistant can help you summarize and filter highlights in view and apply them to your work. Need a few quotes about a specific topic? Or identify themes related to your current work? Just ask.
With native integrations and 1000+ connections via Zapier, CustomerIQ keeps everyone aligned with your customer. Sales, customer success, and product - all in one tool.
Detect feature requests, discover themes, and tie feedback to value from Hubspot
Your sales and support teams are constantly interacting with customers - taking notes, answering tickets, recording win/loss reasons, and tracking deal values. These are loaded with customer insights and give valuable context to what feedback is "worth." Now you have everything in one place.